At Barracuda Networks, we understand the importance of your personal data, and we take steps to secure and protect it whenever it is stored in our cloud or other infrastructure.
Our policies regarding data ownership and protection are focused on providing you with confidence that your data remains secure, and under your control. We have established a number of measures to ensure that customers and their data are treated in a manner consistent with privacy principles.
You Own Your Data
Barracuda protects your right to make decisions about your data and we are transparent about what happens to that data. With the Barracuda Cloud, you are the owner of your customer data.
How Barracuda Uses Your Data
While your subscription is active, you can access and retrieve a copy of your customer data at any time and for any reason. If data export requires assistance of Barracuda personnel or constitutes a bulk export, then data export fees may apply.
At the expiration or termination of your service with Barracuda, we will store your customer data in a limited-function account for 30 days to give you time to export the data or renew your subscription. During this period, Barracuda provides multiple notices, so you will be amply forewarned of the upcoming deletion of data. After this 30-day retention period, Barracuda will disable the account and may delete all customer data at its discretion, including any cached or backup copies.